Reference

Account Rules and Legal Conditions

Using tk 688 means you agree to the terms set out on this page — covering account eligibility, wallet use, and how we handle your data.

Eligibility by regionAccount wallet rulesbKash, Nagad, Rocket conditionsData handling policyContact your rights
tk 688 Account Rules and Legal Conditions
DATA AND SECURITY

How We Protect Your Account and Data

Your account security and the data we hold about you are handled under a clear set of practices. We collect only what is needed to run your account, process payments, and meet our obligations — nothing more. Here is how each area works in practice.

Data We Hold

We store your registration details, payment method records — including bKash, Nagad, and Rocket wallet references — and transaction history. We do not sell this data to third parties.

Cookies and Session Data

We use session cookies to keep you logged in across your mobile browser and to remember your lobby position. You can clear these from your browser settings at any time without losing your account.

Account Security

Login uses a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, change your PIN immediately from Account Settings and contact support to flag the session.

Data Retention and Requests

We retain account and transaction records for as long as required by applicable rules. To request a copy of your data or ask for a correction, contact us via the Account Help Centre with your account ID.

LEGAL CONTACT

Reach Us on Legal or Account Matters

If you have a question about these terms, want to request a copy of your account data, or need to dispute a transaction made via bKash, Nagad, or Rocket, our support team handles legal and account queries directly. Raise your issue through any of the channels below and include your registered account number so we can locate your record quickly.

Live Chat Open the chat widget from any page on tk 688. For legal queries, select Account and Legal from the topic menu so your message reaches the right team.
Email Support Send your legal or data request to our support address. Include your account ID and the specific term or transaction you are querying for a faster response.
Account Help Centre Log in, go to Account Settings, and select Help and Legal. From there you can submit a formal data access or correction request tied directly to your profile.

Common Legal and Account Questions

These are the questions we hear most often about our terms, your rights, and how we handle account and payment data.

Eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that accessing the platform is lawful in your location before registering.

We collect your name, contact details, and the payment method you use — such as your bKash or Nagad wallet reference. We use this only to run your account and process transactions.

Yes. Log in, go to Account Settings, and select Help and Legal to submit a data access request. Include your account ID so we can locate and prepare your records promptly.

Contact support via live chat or email with your account ID and the transaction date and amount. We cross-reference our records with the payment rail log and respond with findings.

We retain transaction and identity records for as long as required under applicable rules, even after account closure. You can request details of what we hold by contacting the Account Help Centre.

We post the updated version on this page with a revised date. Continuing to use your account after that date means you accept the new terms. Close your account before transacting if you do not agree.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.